Inclusive environment at GCCC

KultureCity grants sensory certification

Gwen Kaufmann, m+a - Friday, August 9, 2019    


Greater Columbus Convention Center (GCCC), managed by SMG, is now Certified Sensory Inclusive through KultureCity, making it the first convention centre to have this certificate. The aim of the certification process was to improve the capabilities of the facility and staff to accommodate guests with sensory processing challenges and provide an inclusive, seamless and enjoyable experience for them at the GCCC. It involved the staff being trained by medical professionals on how to recognise guests with sensory needs and handle sensory-overload situations. GCCC associates successfully completing the training and online quiz were awarded certificates. The GCCC is now equipped with Sensory Bags guests can borrow if they present a valid photo identification card in exchange. The bags are equipped with special KultureCity VIP identification badges for guests to wear, noise-cancelling headphones, fidget tools, verbal cue cards and weighted lap pads to comfort guests who may be overwhelmed by the busy environment. The bags are available at the two GCCC Guest Service Centres, located within the South Cafe & Marketplace and across from Exhibit Hall A. Guests also have access to quiet zones for additional solace. To prepare for their visit, guests can download the free KultureCity mobile app to view the sensory features available at the GCCC and the social story providing a preview of what they can expect when they arrive at the venue.


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Categories and Tags

Practice | Venue | Greater Columbus Convention Center | GCCC | SMG | Sensory Inclusive | KultureCity